Terms And Policy

These Terms of Use ("Terms") govern the access or use by you, an individual, from within India of applications, Websites, content, products, and services (the “Services”) made available by DS Faith domestic services Private Limited, a private limited company established in India, having its registered office at B-13 Preet Vihar Rudrapur Uttrakhand U.S.Nagar 263153 and head office at B-13 Preet Vihar Rudrapur Uttrakhand U.S.Nagar 263153 Running its Website And Application with the mane of Door Step (“ Door Step”). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Door Step. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior written agreements with you.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
Door Step may restrict you from accessing or using the Services, or any part of them, immediately, without notice, in circumstances where Door Step reasonably suspects that:
  • you have, or are likely to, breach these Terms; and/or
  • you do not, or are likely not to, qualify, under applicable law or the standards and policies of Door Step and its affiliates, to access and use the Services.
Door Step may terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof:
  • Immediately, where Door Step Company reasonably suspects that:
    1. you have, or are likely to, materially breach these Terms; and/or
    2. You do not, or are likely not to, qualify, under applicable law or the standards and policies of Door Step and its affiliates, to access and use the Services; or
  • On 60 days' written notice to you, where Door Step, acting reasonably, terminates these Terms or any Services for any legitimate business, legal or regulatory reason.
Without limiting its other rights under these Terms, Door Step may immediately restrict or deactivate your access to the Services if you breach the Community Guidelines at any time.

Door Step reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purposes, at any time, and Door Step will post the amended Terms at the domain of www.DoorStepind.com /terms. It is your responsibility to review the Terms of Use for any changes and you are encouraged to check the Terms of Use frequently. Your use of the website (www.DoorStepind.com)(“Website”) or Applications (as defined below) (collectively “Door step”) ”) following the date that amendments to the Terms of Use take effect will signify your assent to and acceptance of any revised Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access the Door step.

Door Step has established a Privacy Policy that explains to users how their personal information is collected and used.
The Privacy Policy is located at: Privacy Policy . The Privacy Policy contains information about how users may seek access to and correction of their personal information held by Door Step and how they may make a privacy complaint.
The Privacy Policy is hereby incorporated into the Terms of Use set forth herein. Your use of this Website and/ or the Applications is governed by the Privacy Policy.
Door Step may disclose users’ personal information to third parties. Door Step may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a third party and such information or data is necessary to resolve the complaint, dispute or conflict. Door Step may also provide to a law enforcement agency, statutory body, governmental agency and/or investigative agency any necessary information (including your contact information) if required by law or in furtherance of any investigation involving you and a third party and such information or data is necessary towards the enquiry/investigation that is being carried out by the said body and/or agency as the case may be.

Door Step will provide the Services to you under this Agreement. The Services constitute the provision of a technology platform that enables you, as a user of Door Step’s mobile application (each, an "Application") or Website to: (a) arrange and schedule home-based services with independent third party providers of those services, who have an agreement with Door Step or its affiliates (“Third Party Providers”); and (b) facilitate payments to Third Party Providers for the services and receive receipts for those payments.
The Services are made available solely for your personal, non-commercial use, unless Door Step has agreed with you otherwise in a separate agreement. You acknowledge that Door Step does not provide home-based services and that all such home-based services are provided by independent third party contractors who are not employed by Door Step or any of its affiliates. Door Step accepts liability for the Services and the Door step that it provides to you subject to these Terms. Third Party Providers are responsible for the services they provide to you.

Subject to your compliance with these Terms, Door Step grants you a limited, non-exclusive, non-sub licensable, revocable, non-transferable license to: (i) access and use the Door step on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by Door Step and Door Step’s licensors.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Door Step; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

You acknowledge that portions of the Services may be made available under Door Step’s various brands or request options. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of Door Step’s subsidiaries and affiliates; or (ii) independent Third Party Providers.

The Services may be made available or accessed in connection with third party services and content (including advertising) that Door Step Company does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. Door Step does not endorse such third party services and content and in no event shall Door Step be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.

The Services and all rights therein are and shall remain Door Step’s property or the property of Door Step’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Door Step’s company names, logos, product and service names, trademarks or services marks or those of Door Step’s licensors.

User Accounts.
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account, unless a specific Service permits otherwise. Account registration requires you to submit to Door Step certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Door Step in writing, you may only possess one Account.
User Requirements and Conduct.
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the Services, and you may only access or use the Services for lawful purposes. You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity or other method of identity verification.
No Discrimination.
Door Step prohibits discrimination against Third Party Providers based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic that may be protected under applicable law. Such discrimination includes, but is not limited to, any refusal to accept services based on any of these characteristics. If it is found that you have violated this prohibition you will lose access to the Door Step platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible.
Text Messaging.
By creating an Account, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from Door Step at any time by informing Door Step of your decision to stop receiving such text (SMS) messages. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
Promotional Codes.
Door Step Company may, in Door Step Company’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that Door Step Company establishes on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Door Step; (iii) may be disabled by Door Step at any time for any reason without liability to Door Step ; (iv) may only be used pursuant to the specific terms that Door Step establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Door Step reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Door Step reasonably determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.